Service Options

As one of the world's largest customs brokers, we file several million customs entries every year.

We combine our expertise of worldwide customs regulations with local knowledge to ensure the smooth flow of all international shipments. We offer a complete menu of traditional brokerage services including:

• Import/export clearance
• Customs brokerage management
• Cargo security
• Pre-shipment authorisation
• Document preparation
• Electronic connection to Customs
• Customs warehousing
• Duty management
• Advice on tariff quotas and classification

DHL Logistics has played a pioneer role in the freight forwarding industry as it was the first freight forwarder to establish a worldwide in-house security department; it has also implemented an integrated security program focused on pro-activity and prevention and maintaining adequate security measures to protect customer assets.

DHL Global Forwarding was one of the first global freight forwarders to receive a C-TPAT certification in February 2003. The certification was followed by a successful validation carried out by US Customs & Border Protection (CBP) officials in April 2004. As a result of the validation process, several of our operational procedures were named "C-TPAT best practice" by the CBP.

On the Air Freight side, DHL Global Forwarding has established security standard operational procedures with air carriers and supply chain partners to ensure freight is treated securely throughout the supply chain.

With more than 100 highly-secured locations, DHL Logistics has the most extensive network of facilities, fulfilling and mostly exceeding the highest security standards in physical and operational security set by customers and their organisations as well as by regulatory bodies.

DHL Logistics Security Department is acknowledged within the industry for its expertise in supply chain security and for providing professional advice and consultancy in all security-related matters. We ensure transparency with our internal security audit and risk assessment programmes for lanes and locations. Moreover, we guarantee quick response times to security-related incidents thanks to our global incident reporting system and our contacts with local and international law enforcement authorities.

It is our goal to become the benchmark for supply chain security in the industry.

As a leader in transportation and logistics, DHL Global Forwarding understands and appreciates the risks involved with bringing your goods to the market every day. The DHL cargo insurance program provides cover to limit the financial impacts of any potential loss or damage during transportation.

Having cargo insurance protects your investment and gives you the peace of mind that your working capital will keep on working, even in a loss or damage situation.

For more information, contact DHL Global Forwarding.